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Llave ElCielo Hotel
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ELCIELO HOTEL
Services
Welcome to Elcielo Hotel!
WE ARE HERE TO OFFER YOU EXCEPTIONAL
SERVICE AND AN UNFORGETTABLE STAY.
Separador de secciones
Banner servicios loby del hotelCheck In -  Check Out
GympoolBreakfast hoursLunch - Dinner
Room Services
Room Service: 6:00 a.m. - 10:30 p.m.  
Housekeeping Room Service: 7:00 a.m. - 7:00 p.m.
Contacts
Contact us via WhatsApp(+57) 304 336 2873
Restaurant Extensions: 121, 122, 102Hotel Reception Extension: 0
Laundry
Clothing pickup will be available Monday through Saturday until 10:30 a.m.
Items will be delivered 24 hours after pickup during regular hours.
For express laundry (same-day delivery), there will be an additional charge of 25% on the listed price. Items must be dropped off before 10:30 a.m., and the return of the items will be by 6:00 p.m.

Ironing service costs 50% of the listed laundry price.

Shoes and/or leather items are not laundered.

Prices are in Colombian pesos and include VAT.
extra services
For transportation, in-room massage, and experiences, please contact our Guest Experience Ambassador, Dannyela Restrepo, at the lobby or send a WhatsApp message to the following number during the specified hours for more information:
9:00 a.m. a 6:00 p.m.
Dannyela Restrepo - Whatsapp: +57 302 2647406
Roof Top la Sirena
Thursday to Saturday:
4:00 p.m. - 12:00 a.m.  
Sunday: 10:00 a.m. - 6:30 p.m.
Elcielo Restaurant
Elcielo Medellín Restaurant Fine Dining - Reserve
Lunch from 12:00 p.m.
Dinner from 6:00 p.m.
Elcielo Bistro Restaurant a la carte
BreakfastMonday to Sunday from 6:00 a.m. to 11:00 a.m.Lunch - DinnerMonday to Sunday from 12:00 p.m. to 10:30 p.m.
La Sere Italian Restaurant
Monday to Saturday:
12:00 m. - 11:00 p.m.
We offer our guests a unique dining experience at our restaurant. The tasting menu consists of 17 courses carefully selected by our chef. This multisensory experience lasts approximately 2 to 3 hours, where each dish tells a story through exceptional flavors, textures, and presentations.

In case of a delay and failure to meet the Fine Dining reservation time, you will be subject to availability and/or cancellation by the restaurant. For any questions, please visit the restaurant or contact us via WhatsApp at (+57) 320 681 4821.

For the ElCielo Bistro/ À la carte area, no reservation is required; simply visit the restaurant and inquire about table availability.

Reservations are recommended for the La Sere restaurant.
Emails: