Additional Services

Concierge

In the lobby of elcielo Hotel, you will find our Concierge available 24 hours a day to give you all the information about the city and schedule tours with our strategic allies, schedule Spa services, transportation, among other additional services.

“Wellness Pool”

The top floor of elcielo Hotel has a 360º view of the entire city; our outdoor pool and gym are also located where you will undoubtedly enjoy the experiences of elcielo Hotel and Restaurant.

Gimnasio

Un espacio para que disfrutes de la actividad física con una increíble vista a la piscina con todas las comodidades que te ofrece elCielo hotel.

Spa*

Una experiencia completa de relajación y renovación. Nuestros rituales han sido diseñados cuidadosamente para conectarte con tu cuerpo y ser un espacio de descanso para vivirlo de manera individual o en pareja.

Gym

A space for you to enjoy physical activity with an incredible view of the pool with all the amenities that the Hotel offers you.

Spa*

A complete experience of relaxation and renewal. Our rituals have been carefully designed to connect you with your body and be a place to rest to experience it individually or as a couple.

Laundry Service*

We have a Laundry Service to take care of your clothes. You can schedule it withour Housekeeping Department.

Private Transportation, 24 hours*

We have service to and from the airport or within the city. Fully equipped cards for your comfort; luxury cars, armored trucks, vans and bilingual drivers at your service. The transportation service must be coordinated in advance.

COVID-19 Test*

Thinking of your peace of mind, elcielo Hotel puts the COVID-19 test at your service. Request it in advance of your trip.

* These services have an additional cost and will be available upon reservation. For more information, please consult our Concierge service.

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