How can I make a reservation at Elcielo Hotel?

You can make a reservation by accessing the booking system at https://book.omnibees.com/chain/7399/hotel/12735

Can I modify or cancel my reservation at Elcielo Hotel?

Yes, you can request changes or cancellations directly with Elcielo Hotel if your reservation was made with us. Please review our deadlines and cancellation policy, as requests made less than 5 days before your arrival may incur a fee. Contact us to manage your request. If your reservation was made through an OTA or other sales channels, any modifications must be processed directly through the OTA.

Which rooms and suites are available at Elcielo Hotel?

Discover our suites at https://www.elcielohotel.com/suites

Does Elcielo Hotel have restaurants and offer gastronomic services?

Yes, Elcielo Hotel offers Elcielo Medellín Restaurant, La Sere by Juanma, and El Bistró by Juanma. Be sure to book in advance at https://www.elcielohotel.com/services/ruta-gastronomica

Is airport transportation available at Elcielo Hotel?

Yes, we offer private transportation service at an additional cost. Please book in advance through our Experiences mobile line at +57 302 264 74 06 or our 24/7 customer service line at +57 (604) 4482396.

What unique activities or experiences does Elcielo Hotel offer?

Enjoy private tours and experiences designed for discerning travelers. Request a quote and book in advance through our Experiences line at +57 302 264 74 06.

What is the location of Elcielo Hotel and why is it special?

Elcielo Hotel is nestled in the exclusive Astorga area of El Poblado, Medellín, offering a privileged and secure location near restaurants, art, shopping, and major attractions.

Romantic Luxury Experiences in Medellín

At Elcielo Hotel, every detail comes together to create the perfect setting for a romantic stay in Medellín. From the moment you arrive, our wellness rituals, bespoke experiences, and Michelin-starred gastronomy create an atmosphere of connection, calm, and care—thoughtfully designed for couples seeking a truly memorable escape.

A Ritual of Wellness and Reconnection
Renewal at Elcielo
An experience designed for holistic well-being and meaningful reconnection. A couples spa ritual and a thoughtfully curated dining experience at La Seré or El Bistró invite mindful enjoyment, allowing body and senses to renew within a serene and sophisticated setting.
Accommodation for Two
Floral Arrangement
In-Room Breakfast
Dinner at El Bistró
Spa Experience
Bath Ritual Experience
Book Your Ritual
Fine Dining, Rest, and Exceptional Details
An Elevated Experience at Elcielo
Experience a sensory journey at Elcielo Hotel, where the refined cuisine of Elcielo Restaurant, restorative rest, and every thoughtful detail set the perfect rhythm to be enjoyed without haste. A couples experience in Medellín that becomes a ritual of intimacy and sophistication.
Accommodation for Two
Floral Arrangement
Sparkling Wine Bottle
In-Room Breakfast
Bath Ritual Experience
Dinner at Elcielo Fine Dining
Book Your Experience
Thoughtfully Designed for Two
Fall in Love at Elcielo
A thoughtfully designed experience to celebrate together with ease. A romantic dinner at El Bistró, paired with carefully curated details throughout your stay, comes together to create an exceptional romantic experience at Elcielo Hotel.
Floral Arrangement
Sparkling Wine Bottle
In-Room Breakfast
Bath Ritual Experience
Dinner at El Bistró
Book Your Escape
An Invitation to Slow Down and Savor
Getaway at Elcielo
Escape the routine and enjoy an experience for two, at your own pace. Rest, privacy, and comfort come together in a moment of pause at Elcielo Hotel—thoughtfully designed to disconnect and restore.
Floral Arrangement
Sparkling Wine Bottle
In-Room Breakfast
Bath Ritual Experience
Book Your Getaway